Frequently Asked Questions

Everything you need to know about shopping at Oddbox Market

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for most items in their original packaging and condition. Please visit our Returns Center to start a request and receive a prepaid shipping label.

Do you offer international shipping?

Currently, Oddbox Market ships exclusively to customers within North America. We are working on expanding our logistics to support international orders in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and PayPal for a secure checkout experience.

How do I contact customer support if there is an issue?

Our support team is available via email at [email protected] or through our live chat feature from 9:00 AM to 5:00 PM EST, Monday through Friday.